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Submit a Work Request

If you are a registered requestor in the Archibus 2023 Work Order System, click on the link below. If you do not have work request system privileges, click on the “Request Access to Archibus 2023” link seen below.

CUNYFirst username and password are required in order to submit a work request. Should you experience technical difficulties with your system ID, please call the ICIT Helpdesk at extension 14357 (1-HELP) or create a ticket in ServiceNow (CUNYFirst login is required).

Upon login, follow the prompts, and fill out the form. A work order will be created, and you will be notified. Your request will be evaluated and prioritized, and Facilities staff will respond as soon as possible. Please keep in mind that the work request system is designed for standard, non-urgent work requests only. For emergencies please contact Hunter Public Safety at 212-772-4444.

  • Request Access to Archibus 2023
  • View Archibus 2023 Training Video
  • Refer to Archibus 2023 Requestor Manual (PDF)
  • Submit Work Request (CUNYFirst login required)
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    Peak Load Management Days: What You Need To Know
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    The announcement shown above will be visible on public monitors and displayed in various other places around campus on especially hot summer days--Peak Load Management days.  To learn more, click HERE and HERE and on the image above.

     
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