Student Services

Hunter College will provide students with a comprehensive variety of in-person and remote services. All in-person services will be offered in accordance with the General Safety Guidelines. To maintain capacity limits, offices will minimize waiting areas, offering both online and on-site scheduling of appointments.

Below is the range of in-person student support services and how they will be safely delivered to students. Further details are available on the Student Website.

• Dean of Student Offices will be open by appointment and drop-in. Appointments may be scheduled online or at on-site kiosks located outside the service area.
• The Office of Student Conduct will offer both in-person and remote assistance to students.
• Student One-Stop will be open to address registrar, bursar, financial aid questions. One-Stop services will be available by appointment and drop-in. Appointments may be scheduled online or at on-site at kiosks located outside the service area.
• Advising Services will be offered both in-person (in Advising Offices and in the Fishman Center) and remotely EAB Navigate will be leveraged to communicate with students and assist with appointment scheduling.
• Counseling and Wellness Services (CWS): will be offered by appointment both in-person and remotely. CWS can be reached by emailing personalcouseling@hunter.cuny.edu or via phone at 212-772-4931.
• The Silversein Student Success Center, including the Pre-Professional Program Offices, Skirball Science Center, Dolciani Math Center, and Rockowitz Writing Center, will be open in-person.
• Purple Apron Pantries will operate at both the 68th Street Campus and at Brookdale. The Purple Apron Food Pantry is open to all currently enrolled Hunter students.

Career Development Services will offer both in-person and online services.

Laptops and mobile hotspot devices are available for loan to students one semester at a time.

To get a Hunter ID card, students must schedule an appointment to have a photo taken and pick up the card. Visit Hunter ID Card Appointment and select the preferred time slot. After you submit your appointment request, you will receive a confirmation email with your appointment time.

Online Photo Submission

1. Go to the OneCard website.
2. Log in using your NetID and password
3. Navigate to the Profile window (Located on the Gray Bar)
4. Click the “Click to submit a new photo” link to open the Online Photo upload window.
   *A new browser tab opens to the Online Photo Submission application.*
5. Click the cloud upload icon to open a local folder to select a photo file, drag a photo file to the cloud upload icon for upload, or snap a photo when a camera is available for the Browser device.
   *The window may display terms and conditions to use the service and displays photo requirements.*
   A preview of the uploaded photo displays. Optionally, if available, crop the photo and adjust the center.
6. When satisfied with the image preview, click Submit & Sign Out*If not satisfied with the preview, click Edit Pencil Icon to restart the photo upload process.*

Once the photo has been approved, the OneCard Office will send the student/staff/faculty an email confirmation with the day and directions on how to obtain your Hunter College Photo ID.

Student services will continue to offer some its services remotely. All office hours, virtual drop-in times, and contact information are posted at each service area website.

Individuals who are not able to return to campus should be directed to the Office of Accessibility. Students with COVID-related illnesses can apply for additional support from emergency funds and speak to financial aid advisors. In addition, they will have access to one-on-one advising in Student Affairs and to Mental Health Counseling.

The Office of Undergraduate Admissions and Recruitment will be open for both in-person and remote services. Visitors to campus will be required to follow the General Guidelines.

• Campus Tours and Information Sessions for prospective students will be offered both virtually and in-person.
• Prospective students can make appointments with admissions staff members via Zoom or connect with current Hunter students utilizing our current Hunter students utilizing our UniBuddy chat feature.

Student Activities will resume on campus following all the General Health and Safety Guidelines.

In creating and maintaining study spaces for students, Hunter College is dedicated to providing spaces for collaborative group studying, independent studying, and participation in online courses. Study spaces will be designated as quiet or speaking study spaces. Such spaces will be made available in libraries and computer labs when not in use. Spaces will be reservable online and at on-site kiosks.

The study space reservation system will be managed and monitored by Student Government staff to ensure students safety protocols are maintained.

Computer labs will be open for by appointment and for drop-in use by students. General Use computer labs shall be administered by ICIT and specialized computer labs shall be administered by their respective departments. Additionally, computer terminals with desktops and monitors are available in the Library.

Rooms will be cleaned by Facilities staff daily. ICIT or the respective administering department will be responsible for disinfecting keyboards. Students will be provided with sanitizing wipes or disinfectant spray for wipe down before and after use.

All lounge spaces will be non-reservable and open to all students. These spaces include the West Lobby, Grateful Auditor Lounges, Student Lounges in the Library, and designated lounges spaces at Brookdale, Silberman, and 205 Hudson. Spaces at Roosevelt House will be reserved for classes and meetings.

The Multi-Faith Center will be open. When in use, the space will be monitored for safety guidelines. Religious groups must submit individual safety plans.

Bike Parking is available at the North Building 69th Street Plaza as well as Poses Park (on 68th Street) and Brookdale.

Any off-campus trips or events will be subject to approval from the Office of Student Activities and the Vice President of Student Affairs or her designee. Trips will need a justification and complete safety plan.

Only vaccinated registered students will have use of facilities for non-credit student activities and productions (i.e. theater productions, game room spaces, large student activity events). Details below.

The game rooms at Brookdale and Thomas Hunter Student Union will be open to vaccinated students. No reservations are required. A student monitor will be present when the spaces are in use to ensure that that students are following all safety guidelines.

Student activities and programs, including tabling, may resume with approved safety plans. Some activities may be limited to registered, vaccinated students.

Club rooms on the 2nd Floor of Thomas Hunter Hall will be reservable for clubs to hold meetings. Other club rooms will be closed until further notice. Student clubs who wish to hold events on campus should contact the Office of Student Activities to reserve an on-campus space for events. Students will be required to compete a safety plan for such events. On-campus events will be encouraged to take place during non-peak hours and will be held in large campus spaces including the Student Success Center, The Fishman Center, West Lobby, Cafeterias, and Athletic Facilities. Some club activities may be limited to registered vaccinated students.

Hunter College maintains a host of practice rooms, art studios, and rehearsal spaces dedicated to students pursuing the performing arts. All spaces are to follow the General Safety Guidelines. Specialized spaces shall be administered by their respective departments, and may be restricted to vaccinated individuals for non-credit use depending upon the nature of the activity. Requests for shared spaces can be submitted to Central Reservations.

Hunter College maintains an affiliation with Manhattan Hunter High School, which it founded with the DOE. Approximately 120 High School Seniors will also be enrolled as Hunter College students and will follow all student protocols while on campus.

Similarly, Hunter College will continue to offer classes to 300 eligible High School students through the College Now program. These students will be enrolled as Hunter College students and will follow all student protocols while on campus.