Hunter College provides telephone lines and equipment for the campus community. School responsibilities include landline, VOIP and cellular, phone center operator services, voicemail systems, call center systems, emergency notification lines, conference/events setup (Polycom), campus directory coordination and infrastructure cabling.
Telephones
Telephone Service
Location | Extensions | Direct Dialing |
68th street campus | 3000-3999 are 212 650
4000-5799 are 212 772 6000-6999 are 212 396
|
Dial “1” in front of extensions for on campus calls.
Callers from 68th Street to Silberman dial a “2” in addition to the 4 digit extension |
Silberman School of Social Work | 7000-7499 are 212 452 | Callers from Silberman to 68th Street Campus dial the 4 digit extension (without the “1.”) |
Location | System |
68th street campus | Siemens Hipath 4000 PBX with Xpressions voicemail and Procenter ACD manager |
79th street campus | PBX phone systems, 500 line Digital Voice Corp system |
Silberman School of Social Work | System is connected via a T1 tie line to 68th street campus |
All provisioned telephone lines include access to voicemail.
See Voicemail for More InformationHunter College configures various call routing scenarios, such as transferring calls to various extensions, switching extensions, moving locations, etc.
Hunter College offers data and special circuits to off-campus systems, and voice telephone service at remote office locations and other special purpose location/events.
Hunter College services areas that need additional ways to answer calls, including conference bridges and ACD (Automated Call Distribution), or for departments that process large volumes of telephone calls for customer support, reservations, order desks and other similar operations.