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Splashtop

Splashtop Remote Lab Access is unavailable until 5 PM Friday, August 18. Please check this page for new details on accessing our labs remotely then.

Hunter students can use Splashtop Business to remotely access on-campus lab computers from their own devices.

On This Page:

Get Splashtop
Connect
Problems

Get Splashtop

Download and install the remote access software (Splashtop Business App) for your platform.

Windows 10, 8, 7, Vista, XP
Windows 10, 8, 7, Vista, XP (portable version / zero install / run from USB drive)
Windows Phone
MacOS 10.7 or newer
iOS iPad, iPhone
Android 4.0 or newer
Chromebook (Android app – recommended)
Chrome browser and Chromebook (Chrome app)
Amazon Kindle Fire

Once you click on the link to download the Splashtop client for the appropriate device, you will see the following page and a download prompt (this prompt will differ depending on the device and browser):

download screenshot

The following is an example of the prompt to download the Splashtop client for Windows 10 using the browser Firefox:

Save and run the downloaded file to install the Splashtop client to your device.

Once the installation is complete, click on OK

confirmation setup screenshot

Open the Splashtop application.

On the Splashtop log in screen, click the Single Sign-On login link located below the Log In button.

Enter your Hunter NetID followed by “@hunter.cuny.edu” as your login username. Click on Log In.

You will now be redirected to the Microsoft Sign In page.

Following the previous format and enter in your Hunter NetID followed by “@hunter.cuny.edu”. Click Next.

microsoft login screenshot

Enter your password and click the Sign In.

Microsoft login enter password screenshot

Once you are successfully logged in, you will see the following.

Success window screenshot

Connect

Return to the Spashtop application where you will be able to virtually access both Mac and Windows Hunter College PCS lab computers.

Scroll the list and select an online available Windows computer or Mac computer (greyed out computers may be unavailable).

virtual access window screenshot showing mac and windows icons

To launch the virtual computer, do either of the following:

Click on the Connect icon
Double-click on the selected computer

Screenshot showing two ways to connect

If you selected Windows computer access, the log in screen will now launch.

Windows user login screenshot with arrow circled

Once logged in to the computer, you will have access to all the applications which are installed.

When finished, sign out of the virtual computer: Windows Start Button > User Icon > Sign out

Windows computer signout menu screeshot

When finished, click the Disconnect icon to log off.

If you selected Mac computer access, the log in screen will now launch.

Depending on which log in screen is accessed:

Log on by hitting the Enter key on your keyboard. No password is required.
Click the “Student” account and then log on by hitting the Enter key on your keyboard. No password is required.

Once logged in to the computer, you will have access to all the applications which are installed.

When finished, first Log Out of the virtual computer.

Log out menu screenshot

Then click the Disconnect icon to disconnect from the virtual computer.

Disconnect screenshot

Problems

If you're having any difficulty, contact the Student Help Desk.

GET HELP

contact the help desk