Frequently Asked Questions
Getting Started
- What is a CMS? What is the Hunter WebCMS?
- What is a subsite?
- How can my department/office/organization get a website?
- How do I create and launch a new website in the WebCMS? What is the process?
- As a faculty member, can I get a personal website in the WebCMS?
- How do I activate my NetID for the WebCMS?
- How do I get access to my department's website?
- How do I log in to my website?
- What is "my page"?
- Can someone help us with setting up our website?
- What is site planning?
- Once our site is set up, how does it get published?
- Does everything I post online have to be approved by the Communications Office?
Managing Your Subsite
- What is the workflow process?
- What are roles?
- Can students be given roles in the CMS?
- How do I know what roles I have?
- Can I change my website's URL?
Look & Feel
- What are my theme options?
- Can I design my own template or theme?
- How will paragraphs, headings, subheadings and other formatting styles appear on my website?
Working in the WebCMS
- What do the different tabs mean in the administrative interface?
- What is a portlet? What are the different kinds of portlets?
- What are the different content types?
- What is the pressroom and how do I use it?
- What is the repository and how do I use it?
- What photos/images can I use on my website?
- What is the upload size limit for images and other files?
- Can I upload multiple images/files at once?
- What are the different publishing states?
- What are the different folder display options?
- What is the difference between the Kupu and TinyMCE text editors?
- What does it mean when a page is "locked"?
- Can I change a page or other content item's URL?
- Can I edit my page's HTML? What is/is not acceptable?
Post-Launch
- My website was just launched. Now what?
- How do we get technical support for our website after it's launched?
Additional Features
- What are categories? How do I use them?
- What are related items? How do I use them?
- Can I create an RSS feed for my site?
- Can I include forms in my website?
- Can I password protect a section of my website?
- Can I add video or an image slideshow to my website?
- Can I have a counter on my website? Can I see my site's statistics?