Office of Financial Aid

Create a support ticket through our Student Support Portal. Your inquiry will be automatically directed to the appropriate staff so that we can resolve your issue as quickly as possible.

• NetID username and password are required.
• If you do not have a Hunter NetID, please contact us directly.

We now have the option for you to speak one-on-one with a Financial Aid representative by making an appointment for our Virtual Front Desk through Navigate Student.

Virtual Front Desk Hours: Monday–Thursday, 10 am – 4 pm

The Virtual Front Desk will feature extended hours on Wednesdays and Thursdays from 10 am to 7 pm through the Fall 2022 semester.

How to Schedule an Appointment

1. Log into the Navigate Student mobile app or desktop version using your CUNY Login.
2. Via mobile app – tap Appointments > Schedule an Appointment or via desktop version – click Get Assistance.
3. Select Financial Aid > Brief General Assistance. Then choose from available days/times and schedule your appointment.

Please only RSVP for one appointment slot so that we may address as many student inquiries as possible.

The Office of the Financial Aid can be found in Room 217, North Building.

Students may reach us online via the Virtual Front Desk, or by submitting a ticket through the Student Support Portal.