Email Accounts

All Hunter faculty and staff are provided with an on-premise based email account using an address format of NetID@hunter.cuny.edu. Access to email is provided several ways:

• Microsoft Outlook (or other email client)
• Web Access: mail.hunter.cuny.edu
• Outlook Mobile (or other mobile mail app)

Email accounts are automatically created once the Office of Human Resources (HR) has fully processed your paperwork. If for some reason your email account hasn't been created yet, please do as follows:

• Follow up with HR and your department to ensure your paperwork has been processed.
• Fill out and return the NetID Creation Request Form. It is required that a letter of approval from the department head/chair be included with the form.

The completed form must be dropped off in-person at the Help Desk (68th Street campus), or faxed to the number on the bottom of the form. Forms are not accepted via email.

View/Update

1. To update your email address, log into your CUNYfirst account.
2. From the Enterprise menu, select HR/Campus Solutions. A new window will open. (Due to the complexity of the system, you may see limited information or information not relevant to you in the Self Service menu.)

View or update your email address by using either of the following two methods:

• Self Service > Personal Information > Personal Information Summary and select the Change Email Addresses tab
• Self Service > Personal Information > Email Addresses

The email addresses page is displayed. Please review and verify your information.

Add New

Follow instructions for View/Update then:

1. Select Add an Email Address.
2. Under Email Type, select a type that’s not already being used.
3. Enter a valid email address.
4. Save and click Ok on the Save Confirmation page.

Modify

Follow instructions for View/Update then:

1. Type over the existing email address you want to modify in the Email Address field.
2. Save and click Ok on the Save Confirmation page.

Delete

Follow instructions for View/Update then:

1. Click the Delete button on the email address you wish to delete
2. On the confirmation page, click Yes-Delete.
3. Save and click Ok on the Save Confirmation page.

Note: CUNYfirst will only send email communication and email notifications to your college email account. The Hunter College email account should always be set to the “Business” email type, and the “Preferred” box should be checked.

Every Hunter student is provided a Hunter College email address that follows this format:

• CUNYfirst username followed by @myhunter.cuny.edu*
• e.g., Jane.Smith03@myhunter.cuny.edu.

Hunter College's web-based email system is powered by Microsoft Office 365.

Access to email is provided several ways:

• Microsoft Outlook (or other email client)
• Web Access via Microsoft Login
• Outlook Mobile (or other mobile mail app)

• Email Storage 25GB (Max message size 25MB)
• Contacts
• Calendar
• Integration of email, calendar and contacts
• Microsoft Outlook Web App
• Mobile-friendly
• Spam and virus protection

Students also get a professional-looking email address they can keep after they graduate from Hunter and use on their resume while applying for jobs and internships.

• Setup Outlook (and other clients)
• Setup Mobile phone

More Information for Faculty / Staff

More Information for Students

• Configure rules, i.e. Block sender
• Configure Autoreply
• Configure shared calendars
• Cleanup mailbox
• Mail storage
• Junk/Spam
• Report phishing

More Information for Faculty / Staff

More Information for Students

Your Hunter College email (Office 365) password is your CUNYfirst password. To change your email password, you will need to go to your CUNYfirst account and change your CUNYfirst password.

Changing your Password:

1. Log into your CUNYfirst account.
2. Select the Forgot your Password link.
3. Enter your CUNYfirst username or your 8-digit CUNYfirst Student ID number and then click OK.
4. For security purposes, you must answer three of the five challenge questions you set up when you claimed your account.
5. Once you have successfully completed the security questions, type in your new password, enter it again to confirm and then click OK. Be sure to follow the guidelines for a password.
6. Once you’ve successfully changed your password, you will see a Change Password Success screen.
   • If you weren’t able to change your password, be sure to completely close your browser window(s) and try to change the password one more time.

Note: Whenever you change your CUNYfirst password, your email password will change automatically. (Depending on the traffic volume on the CUNYfirst website, you may need to wait briefly for your password to synchronize up with your CUNYfirst and email account.)

• All usernames in CUNYfirst follow this pattern: Firstname.LastnameXX, where XX are the last two digits of your CUNYfirst Student ID number, i.e. Jane.Smith03.
• Passwords must be:
  • Between eight and 12 characters long.
  • Contain at least one uppercase letter.
  • Have at least one numeric character (1, 2, 3, etc.) or special character (&, %, !).

• If you forgot your CUNYfirst username and your CUNYfirst Student ID number, then try to proceed as a “First Time User.” This will not create a new account, but will simply replace your previous account.
• If you forgot your CUNYfirst username and your CUNYfirst Student ID number, and have tried to proceed as a “First Time User” but still can’t log into your account, then faculty/staff should contact the Faculty and Staff Help Desk at 212-772-4357; students should contact the Student Help Desk at 212-650-3624.

A user may request the creation of an email account for a person not affiliated with Hunter.

A user may request a listserv account which is primarily used for mass mailing.

• Choose a strong password and change it often.
• Look at the sender email address, not just the name, before opening it.
• Read CUNY email policy guidelines.
• Do not open attachments, follow links, or respond to unknown senders.
• Report phishing/scams to Help Desk.
• Never share your password or other personal information with anyone (ICIT will never ask you for it).
• Don’t give your email to the sites you don’t trust.