Palo Alto's GlobalProtect is a virtual private network (VPN) that uses a public network—such as the Internet—to enable remote users and sites to connect securely to Hunter College's network.
On This Page:
GlobalProtect VPN
Get GlobalProtect
Windows 32-bit or 64-Bit computers. Determine which version you have.
Download (only available from off-campus):
Get the GlobalProtect VPN software for Mac (only available from off-campus).
Get the GlobalProtect VPN software for Linux.
Installation
Once your software has been downloaded, launch the executable.
Click Next when the GlobalProtect Setup Wizard appears.
Select the location you would like to install the software, or click Next to install to the default location.
Click Next to start the installation, and when the installation is complete close the installer.
You will then see the following GlobalProtect sidebar appear after the installation is complete.
Enter in the following portal address in the text box: vp5.hunter.cuny.edu
You will then be prompted to sign in with a username and password.
- Username: Your Hunter NetID
- Password: Your Hunter NetID password
Click Sign In.
Once signed in, you will see that you’re connected. You should now have access to network drives.
Once your software has been downloaded, launch the downloaded file.
When the GlobalProtect setup wizard appears and click Continue.
Select your Macintosh HD and click Continue.
Select Continue when prompted to install the GlobalProtect VPN software.
Once the installation is complete, click Close.
At the top right of your Mac, you will see the GlobalProtect window.
Enter the following portal address: vp5.hunter.cuny.edu
You will be prompted to sign in with a username and password.
- Username: Your Hunter NetID
- Password: Your Hunter NetID password
Click Sign In.
After signing in, you will see that you’re connected. You should now have access to network drives.
Follow these instructions to set up your VPN connection on an iOS device.
Open the App Store by tapping on the icon.
Search for Global Protect and tap GET to download the app.
- If it is asks for your Apple ID password enter it and click Ok.
- If you don’t remember your Password visit https://iforgot.apple.com and reset your password.
Look for the Global Protect app on your home screen and tap it.
Type vp5.hunter.cuny.edu as the portal address and then tap Connect.
Click Allow when the prompt appears.
Enter your iPhone Passcode or Touch ID/ Face ID on the next screen.
You will be prompted to sign in with a username and password.
- Username: Your Hunter NetID
- Password: Your Hunter NetID password
Click Sign In.
Finally, you will see the Welcome to GlobalProtect Prompt and you will see your status as connected
Open the Play Store by tapping on the icon.
Then Search for Global Protect and tap on Install to download the app.
Look for the Global Protect app on your Home Screen and launch it.
Type vp5.hunter.cuny.edu as the portal address and then tap on Connect.
You will be prompted to sign in with a username and password.
- Username: Your Hunter NetID
- Password: Your Hunter NetID password
Tap on Sign In.
Tap OK when you see the connection request prompt.
Finally, you will see the Welcome to GlobalProtect Prompt and you will see your status as connected.
Set-Up
Be sure you are connected to the GlobalProtect VPN. See Windows Installation to ensure connectivity.
Go to your Desktop.
Right-click and go to New > Shortcut.
Next you will enter the path (location) for the filer shortcut in Type the location of the item: the text field.
All paths will begin with: \\filer.hunter.cuny.edu\
Select from the drop-down box the drive you have access you’d like to create a shortcut for.
Name the shortcut for the drive whatever you would like to name it.
You will see the drive appear on your Desktop after clicking Finish. To access your filer drive, simply double-click on your newly created shortcut.
There are three ways to start Remote Desktop Connection in Windows
From the Start Menu
If you are using Windows 10, you can launch the Remote Desktop Connection client from the Start Menu.
Open the Start Menu and scroll through the apps list until you find the folder Windows Accessories.
Click or tap on the Remote Desktop Connection to open it.
From the Search Box
- Type the word remote in the search field.
- Click or tap on the appropriate result.
Use the Microphone
Alternatively, you can click or tap the microphone icon on the same search box and say: Open Remote Desktop Connection.
No matter which way you choose to launch it, once the Remote Desktop Connection client is opened, it should look like the next screenshot.
Using the Remote Desktop Connection client is fairly straightforward.
- First, type the full name of the computer to which you want to connect
- Then click or tap on Connect.
The computer name is host's local IP address which has been copied to your laptop’s desktop for reference.
Then, the Remote Desktop Connection app asks for the user credentials that you need to use to sign in on to the remote Windows computer. If the user account selected by default, is the one you want to use, enter its password and press OK.
On your Apple desktop or laptop, click the App Store icon from the lower Dock to launch the program to download programs on MacOS.
Type in Microsoft Remote Desktop 10 in the search field on the upper left then click Get to download
Open the Microsoft Remote Desktop 10 application from your machine via Launchpad
Once the program is open mouse over to "+" icon in the file menu and select Add PC.
Enter the IP Address given to you by the helpdesk and/or IT admin in the PC name text field.
- For User account: leave the selection Ask when required as it is
- For Friendly name: you may enter an your office room number
- Group: may be left as Saved PC’s
- Under Gateway: make sure no gateway is selected as the setting
Click Add, then Save
To initiate a connection to your machine, double click on your PC Name tile
Now enter your Hunter NetID Username and you Hunter NetID password
On the next screen click Show Certificate
Click Always Trust to prevent seeing this warning again for the PC specified , then Continue.
Please note: If you have not recently connected to this computer there will be a delay as your profile is created. This is normal. You are now connected.