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GlobalProtect VPN

Palo Alto's GlobalProtect is a virtual private network (VPN) that uses a public network—such as the Internet—to enable remote users and sites to connect securely to Hunter College's network.

On This Page:

  • Get GlobalProtect
  • Installation
  • Set-Up
  • License

Get GlobalProtect

Windows 32-bit or 64-Bit computers. Determine which version you have.

Download (only available from off-campus):

  • GlobalProtect VPN software for Windows 32-Bit
  • GlobalProtect VPN software for Windows 64-Bit

Get the GlobalProtect VPN software for Mac (only available from off-campus).

Get the GlobalProtect VPN software for Linux.

Installation

Once your software has been downloaded, launch the executable.

Click Next when the GlobalProtect Setup Wizard appears.

Installation screenshot

 

Select the location you would like to install the software, or click Next to install to the default location.

Installation screenshot

 

Click Next to start the installation, and when the installation is complete close the installer.

You will then see the following GlobalProtect sidebar appear after the installation is complete.

 

Enter in the following portal address in the text box: vp5.hunter.cuny.edu

Installation screenshot

 

You will then be prompted to sign in with a username and password.

  • Username: Your Hunter NetID
  • Password: Your Hunter NetID password

Click Sign In.

Installation screenshot

 

Once signed in, you will see that you’re connected. You should now have access to network drives.

Installation screenshot

Once your software has been downloaded, launch the downloaded file.

 

When the GlobalProtect setup wizard appears and click Continue.

Installation screenshot

 

Select your Macintosh HD and click Continue.

Installation screenshot

 

Select Continue when prompted to install the GlobalProtect VPN software.

Installation screenshot

 

Once the installation is complete, click Close. 

Installation screenshot

 

At the top right of your Mac, you will see the GlobalProtect window.
Enter the following portal address: vp5.hunter.cuny.edu

Installation screenshot

 

You will be prompted to sign in with a username and password.

  • Username: Your Hunter NetID
  • Password: Your Hunter NetID password

Click Sign In. 

Installation screenshot

 

After signing in, you will see that you’re connected. You should now have access to network drives.

Installation screenshot

Follow these instructions to set up your VPN connection on an iOS device.  

Open the App Store by tapping on the icon.

Installation screenshot

 

Search for Global Protect and tap GET to download the app. 

  • If it is asks for your Apple ID password enter it and click Ok. 
  • If you don’t remember your Password visit https://iforgot.apple.com and reset your password. 

Installation screenshot

 

Look for the Global Protect app on your home screen and tap it. 

Installation screenshot

 

Type vp5.hunter.cuny.edu as the portal address and then tap Connect.

Installation screenshot

 

Click Allow when the prompt appears.

Installation screenshot

 

Enter your iPhone Passcode or Touch ID/ Face ID on the next screen. 

Installation screenshot

 

You will be prompted to sign in with a username and password.

  • Username: Your Hunter NetID
  • Password: Your Hunter NetID password

Click Sign In.

Installation screenshot

Finally, you will see the Welcome to GlobalProtect Prompt and you will see your status as connected

Open the Play Store by tapping on the icon.

Installation screenshot

 

Then Search for Global Protect and tap on Install to download the app.

Installation screenshot

 

Look for the Global Protect app on your Home Screen and launch it.

Installation screenshot

 

Type vp5.hunter.cuny.edu as the portal address and then tap on Connect.

Installation screenshot

 

You will be prompted to sign in with a username and password.

  • Username: Your Hunter NetID
  • Password: Your Hunter NetID password

Tap on Sign In.

Installation screenshot

 

Tap OK when you see the connection request prompt.

Installation screenshot

 

Finally, you will see the Welcome to GlobalProtect Prompt and you will see your status as connected.

Installation screenshot Installation screenshot

Download and installation instructions for Linux
How to use the GlobalProtect App for Linux

Set-Up

Be sure you are connected to the GlobalProtect VPN. See Windows Installation to ensure connectivity.

Go to your Desktop.

setup screenshot

 

Right-click and go to New > Shortcut.

setup screenshot

 

Next you will enter the path (location) for the filer shortcut in Type the location of the item: the text field.

All paths will begin with: \\filer.hunter.cuny.edu\

setup screenshot

 

Select from the drop-down box the drive you have access you’d like to create a shortcut for.

setup screenshot

 

Name the shortcut for the drive whatever you would like to name it.

setup screenshot

 

You will see the drive appear on your Desktop after clicking Finish. To access your filer drive, simply double-click on your newly created shortcut.

setup screenshot

There are three ways to start Remote Desktop Connection in Windows

 

From the Start Menu

If you are using Windows 10, you can launch the Remote Desktop Connection client from the Start Menu. 

Open the Start Menu and scroll through the apps list until you find the folder Windows Accessories. 

Click or tap on the Remote Desktop Connection to open it. 

setup screenshot

 

From the Search Box

  1. Type the word remote in the search field.
  2. Click or tap on the appropriate result.

setup screenshot

setup screenshot

 

Use the Microphone

Alternatively, you can click or tap the microphone icon on the same search box and say: Open Remote Desktop Connection.

setup screenshot

 

No matter which way you choose to launch it, once the Remote Desktop Connection client is opened, it should look like the next screenshot.

setup screenshot

Using the Remote Desktop Connection client is fairly straightforward.

  1. First, type the full name of the computer to which you want to connect
  2. Then click or tap on Connect.

The computer name is host's local IP address which has been copied to your laptop’s desktop for reference.

setup screenshot

Then, the Remote Desktop Connection app asks for the user credentials that you need to use to sign in on to the remote Windows computer. If the user account selected by default, is the one you want to use, enter its password and press OK.

 On your Apple desktop or laptop, click the App Store icon from the lower Dock to launch the program to download programs on MacOS.

setup screenshot

 

Type in Microsoft Remote Desktop 10 in the search field on the upper left then click Get to download 

 

Open the Microsoft Remote Desktop 10 application from your machine via Launchpad 

setup screenshot

 

Once the program is open mouse over to "+" icon in the file menu and select Add PC.

setup screenshot

 

Enter the IP Address given to you by the helpdesk and/or IT admin in the PC name text field. 

  • For User account: leave the selection Ask when required as it is 
  • For Friendly name: you may enter an your office room number 
  • Group: may be left as Saved PC’s 
  • Under Gateway: make sure no gateway is selected as the setting 

setup screenshot

Click Add, then Save

 

To initiate a connection to your machine, double click on your PC Name tile

Now enter your Hunter NetID Username and you Hunter NetID password

setup screenshot

 

On the next screen click Show Certificate

setup screenshot

 

Click Always Trust to prevent seeing this warning again for the PC specified , then Continue.

Please note: If you have not recently connected to this computer there will be a delay as your profile is created. This is normal. You are now connected.

See usage instructions for Linux.

License

Software Palo Alto GlobalProtect VPN
License Hunter Site License
Platforms Windows, Macintosh OS X, Linux, iOS, Android
Eligible Faculty & Staff
Distribution Download
GET HELP
contact the help desk

HUNTER

Hunter College
695 Park Ave NY, NY 10065
212-772-4000

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