Located in Hunter North Room 303B, the Technology Resource Center (TRC) is where faculty, staff and students can get assistance with all Hunter-supported technology.
Technology Resource Center
TRC Services
The Technology Resource Center offers ongoing workshops during the fall, spring and summer semesters for faculty and staff. Courses range from beginner to the expert level.
To keep class sizes small, we intentionally limit enrollment. Therefore, attendees can take advantage of our diverse subject matter and have plenty of time to pose questions to our facilitators.
The TRC can also customize workshops for specific departments or group needs.
These TRC hosted regularly scheduled workshops for faculty and staff focus on many different software technologies.
Example Workshops
- Blackboard
- Windows and Mac OS
- Microsoft Office Applications
- Web Concepts
- Image Editing
- Security Workshops
All TRC workshops are completely free of charge, and open to all members of the Hunter community (faculty, staff and students).
The TRC offers workshops in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and BlackBoard to all Hunter students. Classes take place in Lab E (1001E North Building). No registration is required. Faculty and staff are welcome to attend any student workshops.
| Days | Time | Type |
| Monday – Friday | 10am-4pm | Open Lab & Walk-in Support Available |
| Monday – Friday | After 4pm | By Appointment Only |
| Saturday & Sunday | Closed |
Faculty and staff can also make an appointment to meet with one of our knowledgeable staff members to receive one-on-one assistance in the Technology Resource Center lab.
Please stop by or give us a call at 212-650-3358.
Walk-in Support
Feel free to walk in during our regular lab hours for support. Be advised, if your support need requires a more intricate resolution, a scheduled appointment may be necessary.
Phone Support and Email Support
Many issues can be resolved over the telephone of through email. Please give us a call at 212-650-3358 during our regular business hours.
Remote Support via Bomgar and Zoom
Having a technical issue at home? The TRC has the ability to remotely connect with your device and provide assistance remotely.
Software and application documentation
Remote training
Targeted instructional support, for example:
- How to clean out viruses and malware
- Tips and tricks on how to correct Windows issues
- Tips and tricks on how to solve Mac issues
- How to make better use of email
- Etc.
Desktop and mobile device email set-ups:
- Windows
- Mac
- Tablets
- Android
- iPhone
Teaching and learning tools support:
- Blackboard
- Turnitin
- Etc.
Assist helpdesk
- Footprint tickets
- Phone support
Advice on ways to improve usage of software